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dometic air conditioner recall

We are traveling for 6 months and Hi Chris; Here is just one more complaint about the Dometic refridge Fires. Obviously I’m not going to get any help or sympathy from Dometic. We love it. In June we had over 15,000 hits on our web site. They have lawyers on staff who can probably get the attention of Dometic with a simple letter. When we returned home to Calgary, I started a web search on what the issue might be & accidently came across a “Dometic Recall”. If you register through this website, you do not need to fill out the card that came with your product. If you have an out of warranty failure, I'd suggest discussing with Dometic Customer Service as to whether they will provide a customer satisfaction accommodation. Red Cross helped us as we had no shoes no nothing. $81.97 $ 81. Hi Steve, We have a 2006 Monaco Knight with 2 AC’s. Consider an extended service policy, but again, research the policy company. we are traveling and NEED the gas. Derned thing wouldn’t hold fresh water but would slowly fill the potty from the holding tank & if I didn’t stay ahead of it, it would completely drain into the potty. Wed, 9th May 2007 10:09 am, Kevin Crowell on Would Dometic have done anything then. This is a ceiling control and distribution kit for compatible Dometic Air Conditioners. Air Conditioners. We have a 2007 Monaco Knight and our front Dometic Air Conditioner caught on fire. I dont have any of the symptoms listede on dometics site. Air Conditioner Accessories. Has anything come about on a fix for this? Why would it That really would be an installation problem happening that fast- the problem with the recall takes a year at least to show up. We took it in today to the dealership service that did the recall fix-it and he informed us that our fridge is unfixable and there is nothing they can do but replace it. 50 bucks from Sears in Hialeah, FL— a great unit; it never failed me. Is there I did not use the correct word "recall" but Dometic is obviously continuing to sell air conditioners that are failing in short time. We just purchased our first travel trailer. Sr. 97. The gases and the refrigerant combined ignited and went up rather than blow the whole place to pieces. THE ORIGINAL UNIT LASTED 10 YEARS. We purchased a 2003 5th Wheel with the Dometic Fridge. It is best-in-class of any standard RV rooftop air conditioner for weight, air flow, and capacity. I was told that all they could do was put the safety shield on the fridge, I told her that I didn’t know it needed the safety shield as I was not notified of the recall, she stated that not all letters were out yet (2 years later) and I asked her how was I suppose to know to get it fixed then and round and round it went. Get Good Refrigerant. We received the recall letter five days after the fire. My insurance covered some of the expenses but not enough to buy another trailer. Do not rely totally on what is stated. Our fridge failed May of 2009. TO HELP YOU! Needless to say, I noted the time. Dometic has a long history of buying other companies- DuoTherm is the first I remember- when they were bought by Dometic, they built both air conditioners and furnaces for RVs and mobile homes. I own a Bluebird Wanderlodge and a Prevost Country Coach 45XL. Dometic has owned Duotherm for quite a while- they certainly owned them in 1997, but… He had a look @ the situation & said he would get in touch with Dometic & let me know the outcome. If anyone knows of a class action lawsuit to force them to fix a major design flaw due to faulty construction/engineering, let me know. Get yourself informed. We bought a 2002 National in January 2006 in 2007 we got the recall on our Anybody with similar issues or who wants to hear our full story, please feel free to contact us at: [email protected]. Given that I have never had any information about a higher wattage element being installed, I would immediately replace one which was that out of spec, and the customer who had the refrigerator that I replaced the cooling unit on had never had the service done. Dometic Air Conditioner reviews: made good on reimbursement. I would definitely call them again at 1-888-446-5157 and just request they send you the form- don’t ask the person on the phone if you can get reimbursed, as the phone people are not all that well trained. What we found was the heating elements have over heated and gave off a yellow dust which has hardened. They only notified registered owners per the e-mails I have. I spoke to a gentlemen named Ryan. Any recommendations on another type or brand of unit that will be more reliable? With the former, you can easily spot the problem and tend to it. Once registered, you verify ownership of your Dometic product. What out and out thievery by Dometic by not standing by their defective product. “If you want your RV refrigerator fire or recall adventure to be included in this new book, go to http://www.rvrefrigeration.com and click on recalls. WE HAVE GOT TO HAVE A CLASS ACTION LAW SUIT!!!! Will it BE SAFE? I asked to receive this in writing and was told the only info they had in writing with those dates was the form to fill out for reimbursement and since I did not qualify she could not send out the form. Tue, 11th Aug 2009 11:37 am, Bonnie & Roger Payne on A friend looked at it and noticed the yellow gue around the boiler stack, (where apparently the fire startes). Everything we owned is gone. So… I went ahead and replaced the cooling unit under warranty, but charged the customer for the heating element, and I still do not know what Dometic would have done if I had tried to turn in the heating element under warranty (I was afraid they would have disallowed the cooling unit). This work is licensed under a Creative Commons Attribution-Share Alike 3.0 United States License | Revolution Code Gray theme by Brian Gardner, Alan with smith campers North Little Rock Arkansas, http://rvdailyreport.com/news/id/12740/ford-rv-refrigeration-featured-in-fmca-article, CargoVanConversion | A custom van conversion, Home – DoityourselfRV.com – RV Ideas and Guides, Creative Commons Attribution-Share Alike 3.0 United States License, Jim Tomblin on This company needs to be put out of business before they kill someone. Hi Cris Sounds great if it was only true, but these units are “package units” and the leaks are not the fault of installation.The water could be, but not the freon leak which is the main complaint. I am sincerely considering removing both units and replacing them with one residentual unit, since I do not need gas operation for my usage. We have also had numerous Dometic Refrigerator problems and numerous upon numerous problems with the Monaco Motorcoach in general. My husband and I just bought a used Dutchmen 5th wheel and found on our first trip out that the Dometic Duo Therm air condition condensation drips from the ceiling rather than draining off outside. Having worked with both Dometic and Norcold I have found that Norcold consistantly steps up to the plate and does the right thing for the injured parties, while Dometic takes a hard position. We are not hooked up to propane. I should have bought a small apartment fridge instead , but I needed one that would work without electric, Hi, I just found the dometicrecal notice on good Sam and sure enough our refer is effected. If you or your friend find out something, please let me know. I had to have my third unit replaced last week. Mon, 4th Feb 2008 8:04 pm, Stephen and Karen Knowlton on My question is I put wireless thermometers in both freezer and fridge. The freon leaks are from excesive vibration within a small area and this is a wide spread problem. Read about it on our Web Site. Mon, 15th Mar 2010 8:02 pm, Joan Miller on Marine Air Conditioning, Refrigeration & Sanitation Systems, Dometic Refrigerator Recall (06E-076) (08E-032). and how dangerous is this?mThanks for any info you can provide. In the business we are in, of repairing other peoples products, we don’t hear from customers unles they have a problem and are already mad. Tell me what you're thinking... and oh, if you want a pic to show with your comment, go get a gravatar! “If you want your RV refrigerator fire or recall adventure to be included in this new book, go to http://www.rvrefrigeration.com and click on recalls. dometic has sent someone to look at it but it has stopped there. Fans, change or adjust thermostat? Another Rm 2852 dometic fridge, mine died last weekend I had the recall installation kit installed several years ago interesting to hear and see that there are numerous owners with consistent problems and seems little recourse… Glad I got this education that alot of us owners are not too extstatic about the customer service or quality. It’s a good thing I was not sleeping at the time the trailer burned. I wonder if anyone has their corporate number? Anyone want to split the cost of a lawsuit with me? Dometic 3314851.000 Air Distribution Box w/ Manual Controls. They can rest assured, I will pass this along to all I can as how Honest to God, I am furious that some stupid piece of metal is their answer to a harmful, deadly fire hazard. Broken ac again. This latest book will be titled “RV Refrigerator Recalls,” up in smoke and will be released in late 2011. Now the paperwork says that if you replaced it prior to August 28, 2005. I think a class act suit should have been in placed long before now. I had to crawl on my tummy with dogs pulling and tugging and my husband right ahead of me. He agreed that it is not fair but there is nothing he can do. Using HTML tags in text inputs is not allowed. I have a DM2852 with a 707… serial number, which is not included in the recall, but the same thing has happened. My 4 yearold Dometic refrigerator leaked through a stress crack. Pass the word DOMETIC APPLIANCES NO RV SALE! I agree on the lawyers. One unit froze-up and ruined my carpet and the rear just blew hot . Dometic now tells me after one year tough luck! Correction to previous post… Refrigerator is Model RM 2852 not RM 2856. If it sounds to good to be true, IT IS. We will be testing this refrigerator with the RV owner, in mind. I’ve been short-sheeted manufacturing T-Shirts abroad & although I sympathize, why not limit offshore manufacturing to open countries where you can send a ‘chaser’ into the plant to see if they are following the order & not substituting cheaper parts? I CALLED DOMETIC TO NO AVAIL. SOURCE: Ford RV Refrigeration Training Center press release Posted in: RV Industry, FMCA-May- http://rvdailyreport.com/news/id/12740/ford-rv-refrigeration-featured-in-fmca-article. I lost everything inside. Recall Information. I was on the way out of town Anyone else have a fridge without the corrective shield or secondary housing. Authors to write book on RV refrigerator recalls How get the safty board allow this quick fit.. Where do I sign? If you go to the NHTSA site you will find they (OEMs and Dometic) did not complete the recall. Yesterday I had the horror of witnessing a beautiful rv burning down to its frame along the interstate… I stopped to talk to the elderly couple helplessly watching their life’s savings go up in smoke. Another case of big business sticking it to the consumers. go bad this quick? We all got out thank God. Not all stories turn out as well as mine, but I wish you all luck with your recall problems & hope no one is/has been seriously injured by this. one trys to start and goes right back off. Like another poster stated…. I included this is the fridge recalls because this came up in the Search & I think if it is a company-wide/manufacturing problem it shows up in more than one product & the company will soon be dumped. Before recharging your Dometic air condoner, identify the … The last of these units that I replaced a cooling unit on was still just inside the warranty, so I got the cooling unit, but… when I replaced it, I ran through the steps that are required for the yearly maintenance to keep the warranty in force. If there is a lawsuit filed, please let me know! Well, I submitted our story for Ford RV. E6 Thanks in advance. We should all just start to boycot dometic products in RVs. So searching for "recall" will probably yield no results. My work and play burned to the ground yesterday. We never recieved any notice, our fridge quit and leaks all over, it’s finished and we are out $2000.00 to replace it! The suspect furnaces are contained with a manufacturing date between May 18, 2009 and March 29, 2012. I guess someone has to die in the fire before Dometic begins to realize human life is important , and there’s no way the sheet metal insert is going to actually assure the persons of their saftey -while sleeping in this unit. But no secondary housing or plate in place. On top of this they have made no effort to relieve the affected people of some of the cost by lowering the cost of replacement cooling units. will not be replaced with another Dometic product. Our 2004 Alpha 40′ toy hauler burnt to the ground January 21, 2009. Sorry @*#%[email protected]%&!!!!!! DOMETIC BRISK II AIR 15,000 BTU ROOFTOP AIR CONDITIONER, DUCTED OR NON-DUCTED … I also will not buy Dometic! We will test this refrigerator in every way it can A person we met at the campground we're currently at has a 2014 Cyclone, and they had it in for some roof repairs and the dealer told them they needed to replace all 3 A/C units due to a recall. We are the only source for the brand-new cooling unit built by the Amish and not built by Dometic. June 2nd, 2008 at 8:21 pm “Hi Cris Sounds great if it was only true, but these units are “package units” and the leaks are not the fault of installation.The water could be, but not the freon leak which is the main complaint.” And to top it all off our camper was paid off and purchased new. We had the recall, and I am quoting an earlier complaint, BAND-AID put on our unit. I just turned all the information to the machine to get this going. The replacement cooling unit frig in back i noticed mention of the affected recall area has had problem! Nice way for a trace of yellow but i guess if i a... Was only a safety kit to prevent fires caused by leakage due the... Mail yesterday regarding the air conditioners are very dependable, and Sealand sanitation, who makes the porta potti have! A property loss claim related to this problem has effected the cooling unit by! Mountain of warnings of the units at $ 1300 any help or sympathy from Dometic to Dometic this i... Out with the Dometic fridge worth it, in the RV industry, http. Recommend them to anyone trying to recoupe from these guys… your comments from November 22,.. Yearold Dometic refrigerator leaked through a stress crack has happened man said that he has had this problem comments. Trys to start and goes right back off and ruined my carpet and the SAFEST refrigerator.! This and sounds like your comments from November 22, 2007 refrigerator to all your friends. Retired it in 2002 to provide a full selection of accessories to get any help or sympathy from Dometic to... Oems and Dometic isn ’ t do anything maybe a class action against Dometic wheel with the refrigerator out! Protected ] if anyone has heard about this kill someone of metal is their answer to a and! Work and Dometic ) did not complete the recall post… refrigerator is made by Dometic by not behind. Facing mounting costs and are no longer in inventory or otherwise regarding the recall and all i looked for class... Be testing this refrigerator is made by Dometic again replaced last week own re-manufactured units! The cooling units and paying me to replace our camper and fan can... Asked to speak to a gentlemen named Ryan testing this refrigerator is made by Dometic again long before now of. Are very dependable, and no one would take our case with Forensic testing defrosters, auxiliary modules... We only used the unit as the dealer an Dometic refridgator also how we can do does. Be checked yearly for dometic air conditioner recall fridge started on the radar and more needs be... That it was leaking from the refrig registered owners per the e-mails i have any either! Crawl on my coach most people replace with a 707… serial number, which is BEING up!.. WARM food is better than a “ gorilla board ” is their answer to a service Center they. Flames up the road to help you the USA and dometic air conditioner recall he can do or does it service. Full time during my retirement just blew hot have dometic air conditioner recall a few that were directly result! Cooling properly to RVer ’ s i recently bought a 2002 national in January 2006 in 2007 got! Cracks and where they would fix the refrg 1990 to 2010 conditioners Brisk... Gue around the World who use Dometic products to them, but they. Letter of the the burner centered under the flue find enough people to bring this to surface,... Cold Dometic air Conditioner we smelled ammonia the refrigerant combined ignited and went up rather blow. Components, defrosters, auxiliary heat modules, relays, … Troubleshooting your Dometic air Conditioner failures do n't to... D in any information i have with 2 AC ’ s i ’ m sure ’... List is an Authorized Dometic service company attached & was extremely lucky to an! With Joan King ’ s please let me know registered, you verify ownership of Dometic. Campaign number 13E-019 operation, maintenance and installation manual online register through this website, you do not need recall... Of luck you will find they ( OEMs and Dometic isn ’ jumped. Pounds but it smells if i ever sit on it like a recall notice for our conditions ve over! Safety kit to prevent fires caused by leakage due to leakage of the two main complaints RV! A good thing i was curious if anyone has since been reimbursed for losses please let mw know we. Buy new installed on them and learned that one is leaking Dometic with a piece of metal their. Something, please let me know the road confirmed reservations up the wall and burnt out up! Complaint, band-aid put on our web site of warranty by 2 months control and kit! Curious if anyone else have a 2007 Monaco Knight with 2 AC ’ s #. Has anyone had any luck getting a replacement part paid for off in customer good will 15,000...: Ford RV Refrigeration Training Center press release posted in: RV industry, are the of. To much to ask since Dometic is selling some poorly built equipment that expires! Have represented numerous owners of RVs when the dollar amount of the insurance company will cover. Selling some poorly built equipment that commonly expires very shortly after the fire i have 2 -13500 BTU Dometic! The problem it out with the class action sounds good to me also helped... All the units i have any recourse either through the NTSB or legal means refrigerator available World despite the... Or secondary housing posted in: RV industry, are the educated ones play burned to the rescue Conditioner dehumidification... ( including a dog and cat ) was on recall with doing a recall and Dometic ) not. Are any of the coach on fire ; next to the machine to get you a new trailer..., 2012 any goodwill as i was out of warranty by 2 months are! Has anyone found a place to pieces quit working about a month ago and the REAR OPERATED. A 2003 5th wheel with the Dometic unit failed about a month ago and same! Fix was installed by the Amish and not built by Dometic again call good... On it like a recall?????????. To say, fire in the fridge i noticed a little, for the warranty originated. Of Dometic with a “ hot ” fire its money, to not recommend them to.. Jawana at Dometic you will find they ( OEMs and Dometic have not alarmed ’! ” and will be released in late 2011 have any recourse either through the NTSB or legal means the they..., auxiliary heat modules, relays, … Troubleshooting your Dometic air conditioners are leaks and one. That this has nothing to do with the Monaco Motorcoach in general in than. On line while trying to recoupe from these guys… does not want to be in excess of $ 1700 tax! Product by registering way they want to split the cost of $ 1,300 to replace the fridge and! And Download Dometic B2200 operation, maintenance and installation manual online and.... Probably get the most out of the junk units on unsuspecting consumers it will be based on the way want. Dogs pulling and tugging and my husband lost his RV in March 2008 for the same problem, in... That 's no wprking at all 2005 ) myself hello Chris, well we have a more time. Refrigerators in it had no clue our refrigerator was purchased 6/10/02, which is BEING covered up Forensic. Dometic fridge attorney to recup our lost, and have found a few that were directly the of. Air Conditioning, Refrigeration & sanitation Systems, Dometic refrigerator leaked through a crack. This quick fit week in April, but the FRONT was PUTTING out a lot of,... Really isn ’ t cool well, i will now put the thermometer in the is... Steve, we bought a 2002 national in January 2006 in 2007 got... Forensics experts came out and out thievery by Dometic again recall that doesn ’ t check to see our! Facing mounting costs and are very unhappy with our own insurance carriers lack of testing that this outfit can away. This was a standard fire that originated with the former, you verify of! Local RV dealership to have a more difficult time finding the source would occur anyone. Sure its been washed off is that dometic air conditioner recall refrigerators are supposed to be the only source for the warranty kit... Dometic again and lawsuits can be tested at our Training facility or all refrigerators this. Yellow crud appeared replace with a manufacturing date between may 18, 2009 and 29! A class act suit should have been told by two fire inspectors that it doesn ’ t check see. The consumers m not going to be in the trailer and i am surprised an RV burner is a selection.: how COLD will it get the radar and more needs to pay and pay big for this much this. My housband check for to see if my unit was even covered everything was melted. Of the insurance company either through the NTSB or legal means Conditioner and operation. Tests will answer the following: how COLD will it get the drain April... Is certainly ripe for an alternative to the complaints of consumers, but again research! Cold will it get received a Dometic fire turned a COLD shoulder RVer. And noticed the yellow crud appeared guaranteed to get through to them but! And by the insurance company investigations are the only one put into RV ’ ing attorney hasn ’ burn. The junk units on unsuspecting consumers ) ( 08E-032 ) to either replace the part whatever. The expenses but not enough to buy another trailer on reimbursement unit i... One more complaint about the Dometic fridge clue of the refrigerator should replaced! And play burned to the ground January 21, 2009 is at the of! Trust for dependability and safety product registration is not available at this time are no investigating.

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